Auto Damage Appraiser

The Concord Group Ins. Co. is a well established central New England Property/Casualty Insurance Company in need of an experienced Auto Damage appraiser in Southern Maine. Working knowledge of computers/PC Windows is required for this position.

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Computer Operator

Essential Duties and Responsibilities Include the Following:

• Run computer programs to process data in a timely and efficient manner
• Print, verify and distribute various forms of output media
• Maintain an accurate log of the tasks performed and the results
• Perform nightly system backups
• Insures a satisfactory supply of paper and storage media is available for use
• Ability to diagnose and resolve general technical issues that would prevent the operations tasks from being completing
• Ability to work additional hours as required to complete the scheduled tasks
• Maintain system documentation

Qualifications Include:

• Associate degree in Computer Science or Information Technology
• Working knowledge of computer operations, system programs, system utilities, printers and tape backup devices
• Working knowledge of Microsoft Operating systems and Office programs
• Ability to follow directions and exercise sound judgment in evaluating situations
• One year of Computer Operations experience
• Experience with Unisys Mainframe helpful

Physical/Mental Function:

• Able to meet deadlines and complete assigned tasks
• Able to work extra hours as required
• Ability to lift and/or move up to 75 pounds

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Support Specialist I

Job Summary: Primary responsibility is to provide remote Help Desk support of network and desktop hardware, software and other agreed to end-user specific products. Serves as the interface between the end-user community (both internal and external) and the IS support staff.

Duties:

• Functions as the primary point of contact for all end-user Help Desk calls
• Logs and diagnoses all calls to the Help Desk including problems, issues, and service requests
• Provide initial problem call research and direct to the appropriate resource if a resolution can not be attained
• Apply logic in prioritizing issues and escalate to the next level when necessary
• Keep the users informed of the progress being made on their issues when an immediate resolution is not available

Qualifications:

• High School diploma or GED, supplemented with technical, vocational or college level course work in Information Technology or Computer Science
• Two years experience in the Information Technology field, including work in a service capacity
• Any equivalent combination of education and experience

Skills:

• Knowledge and understanding of Windows 9X, NT, 2000, XP, Microsoft Office, Internet Explorer, Active Directory and other proprietary systems in a networked environment
• Must be able to communicate with individuals of varying backgrounds and technology knowledge
• Must be professional, possess good written and oral communication skills, and be comfortable with in person and on the phone discussions
• Establish and maintain effective working relationships both internally and externally
• Must be a quick learner and have excellent listening skills to be able to effectively work with users having issues
• Must have the ability to multitask and be able to function in a fast paced environment

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Claims Adjuster, Berlin, Vermont

This position involves the investigation, evaluation and settlement of claims.

Qualifications

• NH & VT adjusters licenses preferred
• College degree preferred
• Excellent understanding and skill level of claim handling and customer service
• Ability to meet continuing education requirements for licensing purposes
• Knowledge of policy contracts, insurance laws, regulations and the legal environment in which we operate
• Ability to work under pressure and meet deadlines
• Ability to work extra hours when the workload requires
• Ability to be on the telephone and/or computer for extended periods of time
• Applicants should have a minimum of 2-5 years experience handling Claims
• Commercial Liability experience including knowledge of CGL coverage form a plus
• Proficient in PC windows environment
• Excellent organizational and communication skills

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Developer for .NET, C#, SQL Server and BizTalk Server

Skills required

Microsoft .NET Framework, Visual Studio .NET 2005, ASP.NET, ADO.NET, C# language, MS SQL Server 2005, Web Services, Windows Services, Windows 2003 Server, XML data, VBScript, MS Visual Source Safe and Object Oriented Analysis

Skills a plus

MS BizTalk Server 2004 or 2006, SQL Server SSIS packages, SQL Reporting Services, MSMQ, Active Directory, MS Visio, UML and C++

Job Description

Coding development of business applications and system integrations related to property and casualty insurance applications. Interpret business specifications or technical design specifications that include Visio diagrams and UML diagrams. Extend technical design specifications to add detail for methods, classes, database tables, XML messages, message queues, user interface, and scripts, as needed. Analysis, design, development, testing, implementation, maintenance and other duties involved with the system development life cycle, as may be assigned. Follow the system development methodology for projects

Experience

At least 3 years coding experience with Microsoft .NET technologies; at least 3 years coding experience with C# language; and additional years of coding experience with other languages in a distributed architecture.

Property and casualty insurance or financial services industry experience preferred

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