At The Concord Group, we know that our most important assets are our customers. Understanding what our customers want and need gives Concord Group the edge in this competitive business. Whether it is a simple question or assistance in filing a complex Claim, The Concord Group and our independent local agents always provide superior Customer Service.

Your Policy

If you have questions or need to make changes to your policy, your agent should always be your primary contact. However, if necessary, you can contact any of our friendly Customer Service Representatives at (800) 852-3380 x6333 Monday through Friday 8:00 a.m. to 4:30 p.m.

After Hours

If you wish to leave a message after hours, you may call our automated messaging center at (800) 852-3380. Your call will be returned the next business day. If you are calling to report a Claim after hours, see ourClaims section.