Title - PL Underwriting Manager

Personal Lines Underwriting Manager - NH

Breadcrumb - PL Underwriting Manager

Career Opportunities Underwriting Careers Personal Lines Underwriting Manager - NH


As a leading regional provider of personal and commercial property and casualty insurance, The Concord Group helps protect what matters most—from the homes and cars that families rely on to the small businesses that help communities thrive. It’s a role we take seriously, and it's one we know well: Concord Group Insurance Companies has a rich, 90-year history of making an impact in our policyholders’ lives. But we do more than provide peace of mind and helping hands in times of need. Our positive work environment, competitive benefits, and rapid growth also make The Concord Group a great place to build your career. If you like sharing your bright ideas, forging strong relationships, and contributing to your community, The Concord Group may be the right place for you.

Job Summary:

Reporting to the Director of Personal Lines, the Underwriting Manager’s central focus is on growing and sustaining a profitable book of new and renewal business. This position will also take an active role in strategic planning to develop and implement an underwriting strategy that determines profitable market opportunities and new product offerings

  • Lead and develop a team of underwriting professionals; set departmental goals and initiatives and guide, monitor and facilitate progress towards achievement; identify areas of improvement for internal workflow efficiency.

  • Manage department workload and capacity; identify, address and manage performance related issues; complete yearly performance reviews of direct reports; identify and develop future leaders.

  • Ensure underwriting practices and guidelines are understood and adhered to, specifically regarding pricing, risk selection, mix of business, flow management and quality analysis.

  • Collaborate with key internal business partners to develop market strategies, fostering clarity of vision across all departments.

  • Maintain detailed knowledge of area-specific data to ensure changes in competitiveness and profitability are anticipated.

  • Utilize QA and referral programs to identify opportunities to develop staff to ensure functional and regulatory integrity of the book of business.

  • Assist with the process of attracting, selecting and developing high caliber talent.

  • Other duties as required.

  • Expand leadership skills and knowledge in the areas of underwriting, various business reports related to book management which will include loss data, production activity as well as quality assurance results, and human resources to prepare for positions requiring increased responsibility.  

  • 10+ years of experience in underwriting, marketing, and management.

  • An entrepreneurial spirit with the ability to work in a fast-paced environment.

  • Prior supervisory experience required.

  • Effective communication skills and the ability to think strategically, implement change, and influence key business stakeholders.

  • Drive-for-results mentality, with ability to multi-task and make decisions in a business context.

  • BS/BA degree required; Master’s degree and/or insurance designation a plus.

  • Ability to travel as needed. 

We have an excellent benefit package including medical, dental, 401k, life insurance, vacation, paid holidays, and more. Interested applicants should send a cover letter and resume in confidence via email to: HR@concordgroupins.com. Please be sure to put the title of the job on the email subject line if sending an e-mail. Cover letters may be addressed as follows: Attn: Human Resources, The Concord Group Insurance Co., 4 Bouton Street, Concord, NH 03301.

The Concord Group is an Equal Opportunity Employer. The Concord Group participates in E-Verify.

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Interested in a Career at The Concord Group?

The work our dedicated associates do at The Concord Group makes a difference in the lives of our customers, community and partners.

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