Website Accessibility Statement

May 1st, 2023

Commitment to Accessibility

Concord General Mutual Insurance Company (“Concord”) is committed to ensuring the accessibility of our websites, mobile applications, and other digital assets to all customers and visitors of all abilities. In our efforts to ensure accessibility, Concord utilizes the Worldwide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1 as a guide in the development and improvement of our websites. To ensure accessibility over time, we review our website regularly to ensure compliance with the most current version of the WCAG, and we test it periodically using automated tools and assistive technology.

Reasonable Accommodations

Individuals who need a reasonable accommodation to access Concord' products and services can make a request via email to or by calling 888.664.8347. Be sure to include contact information such as an email address or telephone number where you can be reached. Depending on the request, Concord may need sufficient notice to provide a reasonable accommodation.

Third-Party Websites

This policy applies only to web content developed and provided by Concord developers. Concord' website may contain links to websites hosted by third parties. Concord cannot make claims regarding the accessibility of third-party websites and is not able to make accommodations on such websites.

Contact Us

We are constantly working to ensure that our products and services are accessible to users of all abilities. If you have a suggestion, question, or concern about accessibility of our website, please contact us at or 888.664.8347. Please provide specific details about the accessibility issue, including the web address that is the subject of your feedback.