Customer Service

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A Customer Service Representative provides exceptional service to our agency partners and policyholders by developing and maintaining deep knowledge of our products, systems, and services in order to effectively respond to their daily inquiries and communications. To achieve high levels of customer satisfaction, we provide extensive hands-on training and educational resources. Success in this role provides expanded career path opportunities throughout the company.

Interested in a career at Concord?

The work our dedicated associates do at The Concord Group makes a difference in the lives of our customers, community and partners.

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